Online Shopping Policies

  • Our method for estimating shipping costs has it's flaws. If you think that shipping for a particular item is egregious, please message us and we'll review the product dimensions for accuracy.
  • We reserve the right to charge a 15% restock fee on any returned items.
  • Return shipping costs are not refundable
  • Colors may vary slightly due to camera and monitor settings
  • Our website is live and accurate. Products are added and removed in real time to reflect our current in-store inventory
  • Consignment purchases can be returned up to 2 days from the date of sale in the same condition in which it was purchased.
  • Retail items may be returned up to 14 days after purchase if the item is unused and all original packaging is intact
  • If you would like use your Store Credit for an online purchase please call or email us
  • We do not accept returns on climbing gear, food, or fuel